ROSS WICKMAN

Cloud Architect • Developer • Type-A
Sioux Falls, SD • (605) 610-9767 • ross@rosswickman.com

Technical Skills

Development Administrative
* HTML5 / * JS / + jQuery
* CSS3 / ++ LESS / + SASS
* Squarespace / * WordPress
++ e-Commerce / ++ Shopify
+ PowerShell / + PS-DSC
++ Git
* Responsive / * Mobile First
++ .NET C# / ++ MVC 5
++ vbScript / ++Batch / +Python		 ++ Azure / ++ AWS
** VMware Virtualization
** Systems Security
** Storage & Backup
** Network Administration
* Windows Administration
* Active Directory
* Group Policy
* Configuration Management
** Troubleshooting
** Customer Support

{ Legend: +Novice / ++Amateur / *Expert / **Certified }

Work Experience

I.T. Systems Specialist

USGS/CHS, Sioux Falls SD, December 2016 – Present
Provide customer support and migration assistance to customers implementing new and existing workloads in the Amazon Web Services (AWS) Cloud Computing Platform. Operate in an agile DevOps environment developing Infrastructure as Code (IaC), applying enterprise security policy through Federated Active Directory, Group Policy, Desired State Configuration (DSC), and custom developed in-house solutions for auditing and management.

Owner/Consultant (Comrade Technology)

ComradeTech.com, Sioux Falls SD, January 2010 – October 2017
Comrade Tech is a computer and internet consulting business through which I help businesses and individuals utilize cloud, create web pages, experiment with web and mobile application, generate technology training, and help people get a better understanding of technology in general.

Systems Administrator (I.T. Systems Specialist)

USGS/EROS, Sioux Falls SD, September 2015 – November 2016
Manage Windows Servers and workstations through local group and user permissions and modifying local security policy. I automate processes and migrate outdated solutions to SQL Server Databases and SharePoint environments as well as create custom SharePoint solutions for financial reporting and project dashboards.

Systems Administrator (I.T. Systems Specialist)

SDANG, Sioux Falls SD, April 2008 – September 2015
Maintain a >93% compliance rating for all software and OS security patches for over 800 workstations, laptops, and servers. I configure, manage, and backup the organization’s nearly 100% virtual Active Directory environment consisting of over 1000 AD objects as well as manage Group Policy security settings, and monitor network usage and utilization.

Systems Test Engineer I

LodgeNet Interactive (Sonifi), October 2007 – March 2008
Build use-case scenarios resulting in a more reliable production customer service and produce reports on issues in production software used for video delivery systems. Created automated solutions to replicate possible user interactions scenarios for aforementioned use-cases. Coordinate remote meetings with development and deployment teams worldwide to provide solution recommendations and metrics on customer utilization of services.

Education & Training

Bachelor of Science – Computer Science

University of South Dakota, Vermillion SD, January 2004 – May 2007

Assoc. of Science – Information Technology

Community College of the Air Force, Montgomery AL, January 2005 – October 2007

Modular Program & Acquisition Management (FPM-IT-410)

Federal Acquisition Certification Academy, July 2016

Leadership intensive 

Dept. of Interior, Leadership Program Level I, February 2016

Leadership challenge program (LCP II)

Dept. of Defense, Leadership Program Level II, June 2015

leadership challenge program (LCP I)

Dept. of Defense, Leadership Program Level I, November 2011

Certifications & Experience

  • AWS Certified Solutions Architect – Associate
  • ITIL Foundations v3
  • CompTIA Sec+, Network+, A+
  • Secure Computing Sidewinder Firewall
  • VMware vSphere
  • Dell Equallogic
  • EMC VNX

Organizations & Community

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